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Err14
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Abnormal Communication Abnormality for communication of frequency inverter and other equipments
  • Check external communication lines
  • The upper computer doesn't work normally
  • The setting for communication parameter is not correct
  • The communication protocol is inconsistent

 

ERR14 – Abnormal Communication

What this means

ERR14 indicates a communication failure between the VFD and an external device.

In most CNC setups, this means the VFD is not successfully communicating with the CNC controller or control software using the expected protocol and settings.

The VFD itself and the spindle motor are usually fine.


Why This Happens

Modern VFDs can be controlled via external communication such as:

  • RS-485 (Modbus)

  • PWM + direction

  • Analog 0–10V

  • Controller relay logic

ERR14 occurs when the VFD expects valid communication data but:

  • Receives nothing

  • Receives corrupted data

  • Receives data using the wrong protocol or parameters


Most Common Causes We See

1. Communication wiring issue (most common)

Examples:

  • Loose or reversed communication wires

  • Incorrect terminals used

  • Broken or damaged communication cable

  • Missing ground reference

Even a single swapped wire can prevent communication.


2. Incorrect communication parameters

Common parameter mismatches:

  • Baud rate

  • Address / slave ID

  • Data bits

  • Stop bits

  • Parity

Both the VFD and controller must match exactly.


3. Wrong control mode selected

If the VFD is set for:

  • RS-485 control but the controller is sending analog/PWM, or

  • Analog control but software expects serial communication

ERR14 can trigger immediately.


4. Controller or software not running

If the CNC controller:

  • Is powered off

  • Is in fault or e-stop

  • Has not initialized spindle control

The VFD may time out and report a communication fault.


5. Noise or poor cable routing

  • Long unshielded communication lines

  • Routing next to motor or spindle cables

  • Missing shield grounding

This can cause intermittent ERR14 faults, especially during motion.


What to Check First

Step 1: Identify how your spindle is controlled

Confirm whether your setup uses:

  • Analog 0–10V

  • PWM

  • RS-485 / Modbus

The VFD and controller must be configured for the same method.


Step 2: Inspect communication wiring

  • Verify correct terminals are used

  • Confirm polarity where applicable

  • Check for loose or damaged wires


Step 3: Verify communication parameters

On both the VFD and controller/software:

  • Baud rate

  • Address

  • Protocol type

  • Data format

These must match exactly.


Step 4: Test manual operation

  • Switch the VFD to local/manual mode

  • Run the spindle from the keypad

If it runs normally, the issue is confirmed to be communication-related, not mechanical or electrical.


Step 5: Temporarily simplify

If possible:

  • Disconnect external communication

  • Run in manual mode

  • Reintroduce communication step-by-step

This isolates the failure point.


What ERR14 Is Not

  • Not a spindle motor fault

  • Not a cutting load issue

  • Not an over-current or voltage fault

  • Not caused by tooling or feeds

ERR14 is almost always configuration, wiring, or protocol related.


Summary

ERR14 means the VFD cannot properly communicate with an external device.

Most common causes:

  • Incorrect wiring

  • Parameter mismatches

  • Wrong control mode selected

  • Controller or software not ready

Start by verifying control method and communication settings before changing anything else.

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