This is one of the most important articles in our VFD knowledge base.
VFDs are powerful, intelligent devices designed to protect your spindle and electronics. However, there are a few actions that can instantly cause damage, trigger hard faults, or permanently destroy components.
Many of the most serious VFD failures we see are not defects. They are caused by unsafe actions that should never be performed.
If you take nothing else away from this article, take this:
Most catastrophic VFD failures are preventable.
❌ Never Unplug or Reconnect the Spindle While the VFD Is Powered
This is the fastest way to destroy a VFD.
Even if the spindle is not spinning:
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The VFD still has energized output stages
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Disconnecting the motor can cause voltage spikes
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Reconnecting under power can short phases instantly
This commonly leads to:
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ERR17 (Motor-to-ground short)
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ERR38 (Output short circuit)
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Driver board failure
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Permanent VFD damage
Always power down the VFD and wait for the display to fully shut off before touching motor wiring.
❌ Never Swap Motor Phases While Powered or “Test” Directions This Way
Motor phase wires (U, V, W) must never be moved while the VFD is powered.
Swapping phases under power can:
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Short output transistors
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Confuse current detection circuits
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Trigger hardware-level faults
This often results in:
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ERR31 / ERR33 (Current detection faults)
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ERR38 (Output short circuit)
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Non-recoverable damage
If you need to reverse spindle rotation, do it in the VFD parameters, not by moving wires.
❌ Never Put Relays, Contactors, or Switches Between the VFD and the Motor
This is extremely important.
The motor must be wired directly to the VFD output.
Do NOT place:
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Relays
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Contactors
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Emergency stop switches
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Disconnects
Between the VFD and spindle motor.
Opening the motor circuit while the VFD is energized causes uncontrolled voltage spikes.
This leads to:
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ERR35 (Motor switched while running)
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ERR38 (Output short)
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Destroyed output stages
If you need an E-Stop, it must cut input power to the VFD, not the motor output.
❌ Never Reuse a Damaged or Questionable Spindle Cable
Spindle cables live in harsh environments:
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Drag chains
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Vibration
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Coolant exposure
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Sharp bends
If insulation is compromised or shielding is damaged:
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U, V, or W can short to ground
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Shorts may only appear under load
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Faults may appear “random”
This commonly causes:
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ERR17 (Motor-to-ground short)
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ERR38 (Output short circuit)
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Intermittent faults that get worse over time
If a cable shows damage or has been pinched, replace it. Do not “try one more run.”
❌ Never Repeatedly Reset After a Short or Output Fault
If the VFD reports a short, overcurrent, or output fault, it is protecting itself.
Repeatedly resetting without fixing the cause can:
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Overheat output transistors
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Turn a recoverable fault into permanent damage
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Mask the real issue until failure occurs
Common examples:
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Resetting ERR17 without fixing a short
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Resetting ERR38 while a cable is damaged
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Resetting ERR31 or ERR33 without checking wiring
Stop. Power down. Inspect. Fix the cause first.
Why These Rules Exist
VFDs do not fail silently.
They fault loudly and early to prevent destruction.
Ignoring faults or bypassing protections removes that safety margin.
Almost every “dead VFD” case we see traces back to one of the items above.
Bottom Line
If you follow these rules:
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Your VFD will protect your spindle
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Errors will remain recoverable
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Hardware damage is rare
If you break these rules:
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Damage can happen instantly
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Repairs are often not possible
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Warranty coverage may be affected
When in doubt, power down and ask first.

